Privacy Policy

Last updated: June 16, 2026

1. Introduction

SkillGrid Systems Ltd ("we", "our", or "us") respects your privacy. We are the data controller for the information collected on this website. Our registered address is 14 Innovation Way, Manchester, M1 5AN, United Kingdom.

2. What Data We Collect

We collect the following personal data when you voluntarily provide it or when you browse our website:

• Contact Information: Full name, email address, phone number, and preferred assessment date.
• Technical Information: IP address, browser type, operating system, and navigation behavior via cookies.

3. Why We Collect It & Legal Basis

Under the UK General Data Protection Regulation (UK GDPR), our lawful basis for processing this data is:

• Consent: For setting non-essential cookies and marketing communications.
• Contractual Necessity: To process your assessment booking and provide our services.
• Legitimate Interest: For monitoring site performance and improving our operations.

4. How We Use Your Data

We use your information exclusively to:

• Schedule and conduct your skills assessment.
• Communicate regarding course details, dates, and administrative matters.
• Analyze website traffic to improve user experience.

5. Third-Party Services

We may share data securely with trusted providers to facilitate our operations. This includes Google Analytics (with IP anonymization enabled) for tracking traffic, and basic CRM tools to manage bookings. We do not sell your personal data to advertisers.

6. Cookies

Our website utilizes cookies. By default, only essential cookies required for site function are enabled. With your active consent via our banner, we use:

• Necessary Cookies: To store your consent preferences.
• Analytics Cookies: To gather aggregate data on site visits.

You can adjust your browser settings to block all cookies at any time.

7. Data Retention

We retain form submission data for up to 24 months to support ongoing communication. If you enroll in our training, data is kept in accordance with educational record laws. Analytics data is retained for 14 months before automatic deletion.

8. Your Rights

You have the right to access, rectify, or erase your personal data. You may also object to processing or request data portability. If you believe your data rights have been violated, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

9. Exercising Your Rights

To submit a data request, please email our data protection contact at hello@skillgridsystems.co.uk. We aim to respond within 30 days.

10. Data Security

We enforce strict TLS encryption on all data transfers. Physical and digital access controls are in place to ensure that only authorized personnel can view your submitted information.

11. Contact Us

If you have questions about this policy, contact us at:
SkillGrid Systems Ltd
14 Innovation Way, Manchester, M1 5AN, United Kingdom
Phone: +44 161 496 0382